Right of withdrawal
Right of Withdrawal
(1) Consumers generally have a statutory right of withdrawal when concluding a distance contract, about which the provider informs below in accordance with the statutory model.
The exceptions to the right of withdrawal are set out in paragraph (2).
A model withdrawal form can be found in paragraph (3).
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we must repay you all payments that we have received from you, excluding delivery costs, without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract was received by us. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to compensate for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the condition, properties, and functioning of the goods.
(2) The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated or in stock and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
(3) The provider informs about the model withdrawal form in accordance with the statutory regulation as follows:
Sample Cancellation Form
(If you wish to cancel the contract, please complete this form
and return it.)
— To:
Bader24 Christian Bader
Konzenbuck 6
D-74579 Fichtenau
Or by E-mail: info@bader24.de
— I/we (*) hereby revoke the contract concluded by me/us (*)
for the purchase of the following services (*)/
— Ordered on (*)/received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only for notification on paper)
— Date
(*) Delete as appropriate